To our engaged couples and party planners, suppliers, flower farmers and flower friends, this totally sucks - let's just get that out of the way.
We seriously feel for folx, across the globe, who are postponing their events, shifting their visions and holding onto hope as they plan for future celebrations amid this unforeseen and ever-evolving scenario.
There is a lot of grief in this mess; but YOU ARE NOT ALONE. We are holding space for you by leaning into our brand, staying true to our process and supporting you as the best online resource for your floral needs.
No matter if you're stuck at home or an essential worker putting in long hours - you can still plan your wedding or event with Lucky Penny, from wherever you have internet access. That's nothing new, we've always operated virtually.
Revisit Your Contracts
Booked with us but have questions about postponing, refunds or partial refunds? Drop us a line firstname.lastname@example.org, we are here for you, for real. As a small business we are never more aware that without 'you', there is no 'we'. So don't be a stranger, we'll get through it together. See our terms of service listed at the bottom of the checkout page or go directly to our refund policy.
There's a lot of info to digest, and a lot of emotions to reckon with. From CDC guidelines, Maryland gathering restrictions, vendor policies and simply navigating wedding etiquette through postponements - it's a lot to juggle, and it's totally ok to get overwhelmed and throw yourself an occasional pity party. Essential resources, without the noise:
Hands down, our favorite resource for straight shootin' wedding planning is A Practical Wedding . Get on demand wedding advice through their Covid specific resource Hotlinering.com. And, don't sleep on their FREE Covid-19 Couples Guide E-book .